Shipping and Delivery Policy for Whavi
Effective Date: January 2, 2025
At Whavi (accessible from https://whavi.atplcloud.com/), we provide digital services for WhatsApp marketing and bot building. Since our offerings are entirely digital, this Shipping and Delivery Policy outlines the methods and timelines for delivering our services and resolving any related concerns.
1. Digital Delivery
All services provided by Whavi are digital in nature and are delivered online via the user’s registered account on our portal or through email communication.
a. Access to Services:
Once your payment is successfully processed, you will receive immediate access to the purchased services or credits.
For subscriptions, services will be activated within minutes of successful payment and can be accessed by logging into your account.
b. Delivery Confirmation:
An automated confirmation email with details of your purchase and activation status will be sent to your registered email address.
In case you do not receive a confirmation email within 24 hours, please contact our support team.
2. Service Activation Timeline
Immediate Access:
Most services, such as WhatsApp bot builders and marketing tools, are available instantly upon successful payment.
Custom Features or Integrations:
Customizations or additional feature requests may take 1-3 business days, depending on the complexity of the requirement. You will be notified about the estimated delivery timeline during the request process.
3. Non-Deliverable Scenarios
Digital services may fail to be delivered in the following scenarios:
Incorrect email address or account details provided during registration.
Payment processing delays or errors caused by the payment gateway.
Technical issues with our portal or external platforms.
For non-delivery cases, please contact our support team immediately to resolve the issue.
4. Support and Assistance
If you encounter any issues accessing your purchased services or need assistance, reach out to us via:
Email: support@aviraltrendzpvtltd.com
Phone: +91 95588 24874
Our support team will respond within 24 hours to address your concerns.
5. Modifications to the Policy
We reserve the right to update this Shipping and Delivery Policy to reflect changes in our services or delivery methods. Any updates will be communicated via email or posted on our website at https://whavi.atplcloud.com/shipping-and-delivery-policy.
6. Contact Us
If you have any questions about this policy, feel free to get in touch with us:
Aviral Trendz Private Limited
Website: https://whavi.atplcloud.com/
Email: support@aviraltrendzpvtltd.com
Phone: +91 95588 24874