Here’s a comprehensive Privacy Policy for your WhatsApp Marketing and Bot Builder portal, tailored to the features of your service:
Privacy Policy for Whavi (https://whavi.atplcloud.com/)
Effective Date: January 2, 2025
At Whavi, accessible from https://whavi.atplcloud.com/, your privacy is one of our top priorities. This Privacy Policy outlines how we collect, use, and protect your information when you use our WhatsApp marketing and bot builder portal.
1. Information We Collect
When you use Whavi, we may collect the following types of information:
a. Personal Information:
Name, email address, phone number, and business details provided during registration.
Payment details when subscribing to our services.
b. Technical Information:
IP address, browser type, operating system, and device details for performance monitoring.
c. WhatsApp Data:
WhatsApp numbers, messages, and templates used for marketing campaigns.
Chatbot configurations and responses stored in the platform.
d. Usage Data:
Actions performed within the portal to improve user experience and functionality.
2. How We Use Your Information
We use the collected information for the following purposes:
Service Delivery:
Facilitate WhatsApp marketing campaigns and chatbot building.
Provide customer support and resolve technical issues.
Improvement of Services:
Enhance platform features based on user feedback and usage trends.
Legal Compliance:
Comply with applicable laws, regulations, and legal requests.
Marketing and Communication:
Send updates, newsletters, and promotional materials (only with your consent).
3. Information Sharing and Disclosure
We do not sell, rent, or share your personal information with third parties, except in the following cases:
Service Providers: Trusted third-party vendors who assist in delivering our services (e.g., hosting, payment processing).
Legal Obligations: When required to comply with legal obligations or enforce our terms of service.
Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
4. Data Security
We implement industry-standard security measures to protect your data, including:
SSL encryption for secure communication.
Restricted access to sensitive data.
Regular audits to detect and mitigate vulnerabilities.
5. Your Rights
As a user of Whavi, you have the following rights:
Access: Request a copy of your data.
Correction: Update or correct inaccurate information.
Deletion: Request the deletion of your data (subject to legal obligations).
Opt-Out: Unsubscribe from marketing communications at any time.
To exercise these rights, contact us at info@aviraltrendzpvtltd.com.
6. Cookies and Tracking
Whavi uses cookies to enhance your experience. Cookies help us:
Recognize returning users.
Analyze platform performance and usage trends.
You can manage your cookie preferences in your browser settings.
7. Third-Party Integrations
Whavi integrates with WhatsApp and other tools to deliver its services. These platforms may have their own privacy policies, which you should review.
8. Data Retention
We retain your data only as long as necessary to:
Fulfill the purposes described in this policy.
Comply with legal, regulatory, or contractual obligations.
9. Children’s Privacy
Our platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available at https://whavi.atplcloud.com/privacy-policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Aviral Trendz Private Limited
Website: https://whavi.atplcloud.com/
Email: info@aviraltrendzpvtltd.com
Phone: +91 95588 24874